Resume
Recent Work
Experience
March 2023 - Present
Freelance Documentarian
Clients include:
● API Days: Courses on how to create API documentation
● ércule: Technical blogging, scripts, Generative UX, Generative AI, SEO
● Individuals: resume writing, LinkedIn profile writing, conference talk editing and practice
August 2021 - March 2023
Documentation Manager, Privacera
-
Managed a global team of 6 writers and 1 editor.
-
Converted our doc set to structured documentation (markdown to Paligo) and made sure it meets accessibility criteria.
-
Improved our information architecture to reflect the user journey.
-
Redesigned and restructured the documentation website to be fully accessible per WCAG 2.1.
-
Scrum master and product owner.
November 2020 - May 2021
Accessibility Lead and Content Developer, Nuna
-
Created whitepapers and other documentation for the Trust and Compliance team.
-
Managed relationships with federal accessibility counterparts and third-party accessibility vendors.
-
Managed the FedRAMP documentation effort.
-
Ensured that the product met the WCAG 2.1 accessibility standard.
-
Managed VPATs and versioning, as well as internal and external audits.
-
Built an accessibility and inclusive design program to work with the business, product, design, data science, healthcare, engineering, customer support, trust, and legal teams.
-
Developed an educational program and deployed guidelines and resources to encourage independent contributions to program goals.